Our Services
Just Say the Word, We Can Do it all!
Managed IT Services
Our managed IT services provide management of your IT infrastructure. With fixed pricing and a dedicated support team, we handle all your technology needs so you can focus on driving your business forward.
Microsoft 365 & Email
We offer seamless Microsoft 365 and email solutions to enhance your productivity and communication. Our services include setup, migration, and ongoing support, ensuring your team can collaborate efficiently and securely from anywhere.
Cyber Security
We provide robust cyber security services designed to protect your business from evolving threats. Our comprehensive solutions include threat detection, vulnerability assessments, and proactive security measures, ensuring your digital assets remain secure and your operations uninterrupted.
IT Consultancy
Our IT consultancy services offer expert guidance to align your technology strategy with your business goals. We provide tailored solutions and strategic insights to optimize your IT infrastructure, drive innovation, and support sustainable growth.
Internet & Voice
We deliver reliable internet and voice services to keep your business connected. Our solutions include high-speed internet, VoIP systems, and ongoing support, ensuring seamless communication and connectivity for your team.
Network & Infrastructure
We provide comprehensive network and infrastructure services designed to support your business's connectivity and operational needs. Our solutions include network design, implementation, and maintenance, ensuring a robust, secure, and efficient IT environment that scales with your business.
Domains & Hosting
We can look after your domains and host your website ensuring that they are maintained so you don't have to. We can also source new domains if you require.
Backups & Recovery
We offer reliable backups and recovery services to safeguard your critical data and ensure business continuity. Our solutions include automated backups, secure data storage, and rapid recovery options, providing peace of mind that your information is protected and accessible in any situation.
Hardware & Procurement
We streamline your hardware and procurement processes by providing expert guidance and sourcing high-quality equipment tailored to your needs. Our services ensure you have the right technology to support your operations, from initial consultation and procurement to installation and ongoing support.
Ask Us Anything
Commonly helpdesk issues are regarded as either incidents or change requests. Incidents refer to events that occur such as when something stops working or breaks. Change Requests refer to a change that needs to be made to the IT environment such as permissions changes or setting up new users.
If you have an issue or require support, please contact our team on email [email protected] or if the matter is urgent call 0431 600 497.
Please include as much detail about your issue or request and our team will prioritise the ticket accordingly and address it as soon as possible.
Email requests are preferable as they assist us to generate a ticket using your contact information.
We can include limited support for phones and tablets for services we already provide. We can provide basic troubleshooting for these devices. However unable to provide hardware support and sales for mobile devices. For example we can help you add email, or help find why a device is not working, but we can’t replace screens or open repair devices.
As part of our on-boarding and documentation we will develop and make available forms to assist in working with our team. These can be developed as required.
We have experience with a very wide spectrum of technologies (Microsoft, Apple, Google, Networking, Data Centre,
Cloud, Microsoft 365 etc ) . We are always learning, training and staying on the edge of new trends.
The cloud has revolutionised IT environments across many business and industries however we assess each business differently and provide a solution that is best for you.
Most certainly. We have access to a wide range of vendors and can advise you on the best hardware to suit your needs.
Our prices setup and delivery of the hardware all in the one cost to make the process easy for you.
Most of our devices include warranty which we specify with your purchase.
Monday to Friday 9:00am through to 5:00pm AWST (excluding Western Australia Public Holidays ). Options for extended support hours available.
After hours user support is available 24 x 7 x 365 for critical issues.
After hours support for non-critical issues will be charged at the after hours rate.
