2026 Capability Pack

Perth-based IT specialists

Managed IT, Cyber Security & Support for Perth Businesses

Proactive support, real cyber security, and IT that just works — built for Perth SMBs.

Local

Perth-based engineers, not a call centre

24/7

Proactive monitoring & real SLAs

Vendor-Neutral

We recommend what fits, not what we sell

Let's talk about your IT — no pressure, no jargon.

What we do

Core Services

Everything your business needs to run smoothly, securely, and without the headaches.

Managed IT Services

Monitoring, maintenance, security and backups — so your technology runs smoothly and securely.

Hands at a laptop with floating document icons
Team smiling and collaborating around a laptop
Plans

Managed Services

Predictable costs, expert coverage, and IT that scales with your business.

Two Ways To Work With Us

One is proactive and predictable; the other is there when you need it.

Recommended

Managed Services

  • Proactive monitoring and alerting, 24/7
  • Automated operating system and third-party patching
  • Endpoint protection and identity security included
  • Backups, monitoring and tested recovery
  • Unlimited remote support in business hours
  • A documented environment and asset register
  • Agreed SLAs, regular reporting and account reviews
Pay as you go

On-Demand Support

  • Break-fix support, billed for the time spent
  • Remote help by email or phone
  • No fix, no charge
  • Call-out fee for on-site visits
  • No SLA or guaranteed response window
  • Best for very small or seasonal teams
  • Switch to managed at any time
The honest difference: on-demand support fixes what has already gone wrong. A managed agreement is what stops most of it going wrong in the first place — and it's the only model where we can be held to an SLA.

In every managed plan

  • Unlimited remote support
  • Backups & monitoring
  • Endpoint protection
  • Email support & security
  • Domain management
  • Local Perth experts
Two people shaking hands across a desk

Custom Plans

Want to pick and choose inclusions, or need something specific? Let's build a plan that fits your business.

See current rates
Protection

Cyber Security

Safeguarding your business against cyber threats, with an approach built around the ASD Essential Eight.

Security team watching threat monitoring screens24/7 threat monitoring
Our approach incorporates the ASD Essential Eight — the Australian Signals Directorate's eight baseline mitigation strategies, and the de facto local benchmark in tenders and insurance questionnaires.Cyber security in detail

How We Approach Security

A simple, recognised cycle — so nothing is left to chance.

Step 01

Identify

Understand your current security posture and where the risks are.

Step 02

Protect

Put safeguards in place so critical services stay secure.

Step 03

Detect

Spot security events quickly, around the clock.

Step 04

Respond

Act fast and contain incidents when they happen.

Step 05

Recover

Restore services and get your team working again.

Built Around The ASD Essential Eight

The Australian Signals Directorate's baseline mitigation strategies — and the benchmark tenders and cyber insurers ask about.

The Essential Eight

  • Application control
  • Patch applications
  • Configure macro settings
  • User application hardening
  • Restrict admin privileges
  • Patch operating systems
  • Multi-factor authentication
  • Regular backups
Proof

What Our Clients Say

Straight from the Perth businesses and homes we look after.

Petch and Little IT Co just make tech easy. Fast and responsive, nothing's ever a problem for the Little IT Co team. I had a system problem a rival IT company couldn't solve in 6 months, Petch logged in and fixed the issue in 20 minutes flat. I feel much more comfortable knowing that Petch and his team are handling cyber security for me.

Adam Weaver

Founder, Cleversure

We've been using Little IT Co for our business tech support and couldn't be happier. Petch is proactive, communicates clearly, and goes above and beyond to keep things running smoothly. It's rare to find an IT company that combines technical skill with genuine care for clients — these guys do both.

Jate Curtis

Managing Director, NXT Gaming

Working with Petch and Little I.T. Co. has been a fantastic experience. He was responsive, professional and took the time to understand my business needs, delivering a tailored IT setup and helping streamline our software and subscriptions. I highly recommend Little I.T. Co. to any business looking for reliable, personalised IT support.

Joshua McDonald

Founder, Native Earth

I have used Petch Folvig both professionally and personally, as he gives excellent service at all times – no matter how trivial the problem might appear to be. Petch has a comprehensive knowledge of the IT industry and has given valuable advice on hardware purchases, warranty extensions, data security and backup protocols.

David Currey

Principal, WA Beekeeping College

Let's talk about your IT.

No pressure and no jargon — just a straight conversation about what you have, what it costs you, and what we would do differently.

What we can start with

  • A plain-English review of where your security actually stands
  • A like-for-like comparison against what you pay today
  • An introduction to the engineers who would run your account
Call us+61 8 6388 1127Email usinfo@littleitco.com.auVisit uswww.littleitco.com.au

Little IT Co · IT specialists for small business