Perth, Western Australia

Managed IT Services in Perth

We look after your IT so you don't have to — fixed pricing, a dedicated support team, and one less thing on your plate.

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Most small businesses don't need a full-time IT team. They need someone reliable they can call when things go wrong, and someone proactive enough to stop things going wrong in the first place. That's exactly what our managed IT service is.

What's included

Everything You Need — Nothing You Don't

Proactive monitoring

We watch your systems around the clock and deal with issues before they affect your team.

Helpdesk support

Call, email, or raise a ticket — our team responds fast and speaks plain English.

Patch management

We keep your software and systems up to date, reducing vulnerabilities and keeping everything running smoothly.

Vendor management

We deal with your internet provider, software vendors, and hardware suppliers on your behalf.

Fixed monthly pricing

No surprise bills. One predictable monthly fee covers your whole environment.

On-site when needed

Remote support handles most issues, but when you need someone on-site, we're in Perth and can be there.

Two Ways To Work With Us

One is proactive and predictable; the other is there when you need it.

Recommended

Managed Services

  • Proactive monitoring and alerting, 24/7
  • Automated operating system and third-party patching
  • Endpoint protection and identity security included
  • Backups, monitoring and tested recovery
  • Unlimited remote support in business hours
  • A documented environment and asset register
  • Agreed SLAs, regular reporting and account reviews
Pay as you go

On-Demand Support

  • Break-fix support, billed for the time spent
  • Remote help by email or phone
  • No fix, no charge
  • Call-out fee for on-site visits
  • No SLA or guaranteed response window
  • Best for very small or seasonal teams
  • Switch to managed at any time
The honest difference: on-demand support fixes what has already gone wrong. A managed agreement is what stops most of it going wrong in the first place — and it's the only model where we can be held to an SLA.

What's In The Bundle

Monitoring without patching just tells you what's broken, and a backup nobody has test-restored is a guess. That's why these come together under one agreement.

Monitoring & Maintenance

  • 24/7 device and server monitoring
  • Automated OS and app patching
  • Performance and disk-health alerting
  • Asset register and documentation

Security

  • Endpoint detection and response
  • Email security and phishing filtering
  • Multi-factor authentication enforced
  • Security awareness training

Data & Continuity

  • Endpoint and server backup
  • Microsoft 365 / Google Workspace backup
  • Regular restore testing
  • A documented recovery process

Support & Governance

  • Unlimited remote support in hours
  • Agreed SLA and escalation path
  • Monthly reporting
  • Account reviews and a technology roadmap

Why Little IT Co

Straightforward IT, Done Properly

We're a Perth-based team that keeps things straightforward. No jargon, no lock-in, no upselling. Just IT that works the way you need it to.

  • Perth-based team — we're not a distant call centre
  • Flat monthly rate — no surprise invoices
  • We learn your business and keep your IT aligned with it
  • Response time SLAs built into every plan
  • Perth-based team for quick on-site support

Ready to get started?

Drop us a message and we'll get back to you quickly. No obligation, just a straight conversation about what you need.

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Common questions

Everything You Need To Know

Let's Sort Your IT

A local Perth team and no nonsense. Get in touch and we'll take it from there.

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